How can we help?

Travel requirements change frequently, so please make sure you check any advice or requirements by the UK Foreign Office. We would also recommend that you double check on the tourist section of the relevant government website where you’ll be travelling.

We can help you find alternative flights or arrange a refund. The lead passenger will just need to get in touch by emailing: [email protected] or give us a ring on: +44 2045715186. Please bear in mind there may be amendment charges and fees, charged by our travel providers. Annoying we know, but it’s out of our hands, sorry! Orbzii does not charge amendment fees.

That’s annoying, sorry about that. Pop us an email at: [email protected] or call us on +44 2045715186and we’ll resend them to you. It’s also worth checking your junk mail and spam folders just in case.

Please login to your airline’s website or their app if they have one, using your email address and airline booking reference (this is usually a 6 digit code, comprising numbers and letters and should be in capitals in your booking).

To add or change baggage to your booking, please email us at: [email protected] or give us a ring on: +44 2045715186. Please note that most airlines charge for baggage or to make changes. Annoying we know, but it’s out of our hands, sorry! Orbzii does not charge any fees for changing or amending a booking.

To add or change a seat, please email us at: [email protected] or give us a ring on: +44 2045715186 Please note that most airlines charge for seat allocation or to change seats. Annoying we know,  but it’s out of our hands, sorry! Orbzii does not charge any fees for changing or amending a booking.

Travel requirements change frequently, so please make sure you check any advice or requirements by the UK Foreign Office. We would also recommend that you double check on the tourist section of the relevant government website where you will be travelling.