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Travel requirements change frequently, so please make sure you check any advice or requirements by the UK Foreign Office. We would also recommend that you double check on the tourist section of the relevant government website where you’ll be travelling.
Once you’ve booked a trip you’ll receive your app booking confirmation and email immediately. The invoice for all travel services will be emailed you within 3-5 working days. We’ll email you again with your final travel documents a week before you fly (wahoo!). If you cannot find your travel documents or have any queries about…
Don’t worry, if your trip has been cancelled due to COVID, we can rearrange some new dates for you. All you need to do is email us at: [email protected] quoting your booking reference and we can sort out rescheduling your trip for another time. We can also issue a refund credit note which you can…
We’ve got you covered. If you have booked flights and hotels with us in a single booking, our travel partner has full legal ATOL protection in place. If your holiday provider ceases trading while you are on holiday, the scheme will provide support to minimise disruption to your holiday. If the business collapses before you…
We can help you find alternative flights or arrange a refund. The lead passenger will just need to get in touch by emailing: [email protected] or give us a ring on: +44 2045715186. Please bear in mind there may be amendment charges and fees, charged by our travel providers. Annoying we know, but it’s out of…
That’s annoying, sorry about that. Pop us an email at: [email protected] and we’ll do our best to get it fixed for you.
Orbzii has been developed to work on both Android and iOS mobile phones. We will continue to develop the app for new platforms and we’d love to hear your feedback, please email us at [email protected].
We’re sorry to hear that. Please get in touch with us and we will be able to put you in touch with the relevant person. The lead passenger will just need to get in touch by emailing: [email protected] or give us a ring on: +44 2045715186. You should try to make any complaint within 28…
We can help you make changes including: amending the dates, destination, board, rooms, hotels or passenger names. The lead passenger will just need to get in touch by emailing: [email protected] or give us a ring on: +44 2045715186. Please bear in mind there may be amendment charges and fees, charged by our travel providers. Annoying…
That’s annoying, sorry about that. Pop us an email at: [email protected] or call us on +44 2045715186and we’ll resend them to you. It’s also worth checking your junk mail and spam folders just in case.